WebGUI not accessible for more than 2 hours ( No response from Syncthing after unpausing a folder + restart )

[sisa]

Hi,

I only found this informative, but not helping post: reason for: … has mismatching index ID for us (somehex != someotherhex) …

I’ve unpaused Folder-A at 17:12 and then restarted Syncthing on my Win7 machine via the WebGui and left the office for $food.

(The Syncthing v1.1.4 service was running and restarted by me a few times the last days with without trouble.)

Now, about 2 hours later, I can’t access the WebGui anymore, though syncthing.exe is started and running (as far as I can see in Windows Taskmanager)

This is, what the log says:

[FNH3H] 2019/07/07 17:12:33.216031 INFO: Restarting
[FNH3H] 2019/07/07 17:12:33.218031 INFO: Disconnected from relay relay://193.239.58.77:443
[FNH3H] 2019/07/07 17:12:33.218031 INFO: Relay listener (dynamic+https://relays.syncthing.net/endpoint) shutting down
[FNH3H] 2019/07/07 17:12:34.143084 INFO: TCP listener ([::]:22000) shutting down
[FNH3H] 2019/07/07 17:20:47.088279 INFO: Connection to 1111111-2222222-3333333-4444444-5555555-6666666-7777777-8888888 at 192.168.168.77:22000-79.227.69.195:34527/tcp-server/TLS1.2-TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305 closed: unpausing folder "Folder-A" (FOLDER-A)
[FNH3H] 2019/07/07 17:20:47.088279 INFO: No stored folder metadata for "Folder-A": recalculating
[FNH3H] 2019/07/07 17:20:47.091279 INFO: Unpaused folder "Folder-A" (Folder-A) (sendonly)
[FNH3H] 2019/07/07 17:21:51.257949 INFO: Established secure connection to 1111111-2222222-3333333-4444444-5555555-6666666-7777777-8888888 at 192.168.168.77:52933-195.201.9.37:22067/relay-client/TLS1.2-TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305
[FNH3H] 2019/07/07 17:21:51.257949 INFO: Device 1111111-2222222-3333333-4444444-5555555-6666666-7777777-8888888 client is "syncthing v1.1.4" named "The Other Side" at 192.168.168.77:52933-195.201.9.37:22067/relay-client/TLS1.2-TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305
[FNH3H] 2019/07/07 17:21:51.337953 INFO: Device 1111111-2222222-3333333-4444444-5555555-6666666-7777777-8888888 folder "Folder-B" (Folder-B) has mismatching index ID for us (0x9DE81F9AD6BB5E00 != 0x95544EB96DA0BDDA)
[FNH3H] 2019/07/07 17:21:51.337953 INFO: Device 1111111-2222222-3333333-4444444-5555555-6666666-7777777-8888888 folder "Folder-B" (Folder-B) has a new index ID (0xF9946411BBA9343F)
[FNH3H] 2019/07/07 17:21:51.337953 INFO: Device 1111111-2222222-3333333-4444444-5555555-6666666-7777777-8888888 folder "Folder-A" (Folder-A) has mismatching index ID for us (0x9B9F41AE04D62FDD != 0x5670C6829D5EFCFC)
[FNH3H] 2019/07/07 17:21:51.337953 INFO: Device 1111111-2222222-3333333-4444444-5555555-6666666-7777777-8888888 folder "Folder-A" (Folder-A) has a new index ID (0x183D2E5F2AA3F936)

It seems to be stopped a 17:21:51

When I check via the WebGui from my Mac, it says, that the Windows Remote Device is disconnected.

Now the question: Is restarting Syncthing on my Windows machine (aka killing via Taskmanager) the only option, I have? (Beside waiting and hoping for the best!)

[sisa]

Ha! of course, something changed, as soon as I wrote this post.

So now, I can see that the windows machine is synching with another device, but the WebGui is still not accessible.

The log shows normal activity.

[sisa]

Some hours later and still no WebGui visible/accessible.

The Log shows tiny movements, so Syncthing is working anyhow…

[FNH3H] 2019/07/07 19:46:24.635038 INFO: Unexpected folder "Foo" (Foo) sent from device "AAAAAAA"; ensure that the folder exists and that this device is selected under "Share With" in the folder configuration.
[FNH3H] 2019/07/07 19:50:30.890123 INFO: Connection to AAAAAAA at 192.168.168.77:57728-81.173.146.33:15300/tcp-client/TLS1.2-TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 closed: reading length: read tcp 192.168.168.77:57728->81.173.146.33:15300: wsarecv: Ein Verbindungsversuch ist fehlgeschlagen, da die Gegenstelle nach einer bestimmten Zeitspanne nicht richtig reagiert hat, oder die hergestellte Verbindung war fehlerhaft, da der verbundene Host nicht reagiert hat.
[FNH3H] 2019/07/07 19:52:26.324725 INFO: Established secure connection to AAAAAAA at 192.168.168.77:63581-81.173.146.33:15300/tcp-client/TLS1.2-TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
[FNH3H] 2019/07/07 19:52:26.325725 INFO: Device AAAAAAA client is "syncthing v1.1.4" named "MACOSX" at 192.168.168.77:63581-81.173.146.33:15300/tcp-client/TLS1.2-TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
[FNH3H] 2019/07/07 19:52:26.325725 INFO: Connection to AAAAAAA at 192.168.168.77:63581-81.173.146.33:15300/tcp-client/TLS1.2-TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 closed: reading length: read tcp 192.168.168.77:63581->81.173.146.33:15300: wsarecv: Eine vorhandene Verbindung wurde vom Remotehost geschlossen.
[FNH3H] 2019/07/07 19:53:36.451736 INFO: Established secure connection to AAAAAAA at 192.168.168.77:64798-81.173.146.33:15300/tcp-client/TLS1.2-TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
[FNH3H] 2019/07/07 19:53:36.462737 INFO: Unexpected folder "Foo" (Foo) sent from device "AAAAAAA"; ensure that the folder exists and that this device is selected under "Share With" in the folder configuration.
[FNH3H] 2019/07/07 20:06:19.829399 INFO: Connection to AAAAAAA at 192.168.168.77:64798-81.173.146.33:15300/tcp-client/TLS1.2-TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 closed: removing folder "Foo" (Foo)
[FNH3H] 2019/07/07 20:06:29.477951 INFO: Established secure connection to AAAAAAA at 192.168.168.77:61313-81.173.146.33:15300/tcp-client/TLS1.2-TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
[FNH3H] 2019/07/07 20:06:29.477951 INFO: Device AAAAAAA client is "syncthing v1.1.4" named "MACOSX" at 192.168.168.77:61313-81.173.146.33:15300/tcp-client/TLS1.2-TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
[FNH3H] 2019/07/07 22:45:05.800253 INFO: Connection to AAAAAAA at 192.168.168.77:61313-81.173.146.33:15300/tcp-client/TLS1.2-TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 closed: reading length: read tcp 192.168.168.77:61313->81.173.146.33:15300: wsarecv: Ein Verbindungsversuch ist fehlgeschlagen, da die Gegenstelle nach einer bestimmten Zeitspanne nicht richtig reagiert hat, oder die hergestellte Verbindung war fehlerhaft, da der verbundene Host nicht reagiert hat.

No progess in Syncing to a Remote Device, which is working and ready to receive all the files (191GiB).

I’ll wait until tomorrow and then, I guess, I need to kill syncthing.exe, unfortunately, if no WebGui appears. Maybe a good idea to delete the Database folder… Lets see what happens.

Just in case, here is my config.xml with stripped folder and device ids.

<configuration version="28">
    <gui enabled="true" tls="true" debugging="false">
        <address>0.0.0.0:8384</address>
        <user>myuser</user>
        <password>mypassword</password>
        <apikey>myapikey</apikey>
        <theme>default</theme>
    </gui>
    <ldap></ldap>
    <options>
        <listenAddress>default</listenAddress>
        <globalAnnounceServer>default</globalAnnounceServer>
        <globalAnnounceEnabled>true</globalAnnounceEnabled>
        <localAnnounceEnabled>true</localAnnounceEnabled>
        <localAnnouncePort>21027</localAnnouncePort>
        <localAnnounceMCAddr>[ff12::8384]:21027</localAnnounceMCAddr>
        <maxSendKbps>0</maxSendKbps>
        <maxRecvKbps>0</maxRecvKbps>
        <reconnectionIntervalS>60</reconnectionIntervalS>
        <relaysEnabled>true</relaysEnabled>
        <relayReconnectIntervalM>10</relayReconnectIntervalM>
        <startBrowser>false</startBrowser>
        <natEnabled>true</natEnabled>
        <natLeaseMinutes>60</natLeaseMinutes>
        <natRenewalMinutes>30</natRenewalMinutes>
        <natTimeoutSeconds>10</natTimeoutSeconds>
        <urAccepted>3</urAccepted>
        <urSeen>3</urSeen>
        <urUniqueID>myuid</urUniqueID>
        <urURL>https://data.syncthing.net/newdata</urURL>
        <urPostInsecurely>false</urPostInsecurely>
        <urInitialDelayS>1800</urInitialDelayS>
        <restartOnWakeup>true</restartOnWakeup>
        <autoUpgradeIntervalH>12</autoUpgradeIntervalH>
        <upgradeToPreReleases>false</upgradeToPreReleases>
        <keepTemporariesH>24</keepTemporariesH>
        <cacheIgnoredFiles>false</cacheIgnoredFiles>
        <progressUpdateIntervalS>5</progressUpdateIntervalS>
        <limitBandwidthInLan>false</limitBandwidthInLan>
        <minHomeDiskFree unit="GB">1</minHomeDiskFree>
        <releasesURL>https://upgrades.syncthing.net/meta.json</releasesURL>
        <overwriteRemoteDeviceNamesOnConnect>false</overwriteRemoteDeviceNamesOnConnect>
        <tempIndexMinBlocks>10</tempIndexMinBlocks>
        <trafficClass>0</trafficClass>
        <defaultFolderPath>~</defaultFolderPath>
        <setLowPriority>true</setLowPriority>
        <maxConcurrentScans>0</maxConcurrentScans>
    </options>
</configuration>