Do you have any suggestions on how to fix the issue? I need to try to get this working properly ASAP to stay within certain state regulations I need to follow.
You haven’t provided any information for me to be able to recommend any fix.
Screenshots, logs, or anything else that would help understand the problem you are having.
This side doesn’t show an obvious issue. It shows scanning, which is expected if there were changes. Why the other side isn’t downloading data isn’t clear – the UI on the other side might show failed items or otherwise some useful log entries.