Syncing Issue on Windows

Support
1

Hi,

I’m unable to get any folders/files to sync. I opened port 22000 (TCP) and 21027 (UDP) for incoming an outgoing traffic.

I noticed that it’s still using the relay for the connection and not a direct connection, but the ports are open as I checked them.

Download Rate 0 B/s (247 B) Upload Rate 0 B/s (221 B) Address 209.141.33.88:22067 Connection Type Relay (Client) Version v0.14.5 Folders kye2g-n7umq

Download Rate 1 B/s (229 B) Upload Rate 1 B/s (255 B) Address 209.141.33.88:22067 Connection Type Relay (Server) Connections via relays might be rate limited by the relay Version v0.14.5 Folders sjgah-4e7fk

Please advise.

2

A little more information would be helpful.

Are the devices on the same LAN?

How many devices are you trying to sync?

Do they appear in the GUI as connected?

3

Yes, the devices are on the same LAN.

I’m only trying to sync 2 devices.

Yes, they are connected by via the relay connection.

4

If you want to sync a folder between 2 devices they have to have the same folder id for it.

5

Ah dang that is the issue? Let me check that right now.

6

Unfortunately you can’t change the key in the GUI once the folder is created. You should receive messages on one side that the other has a folder to share is you have selected it in the share with section.

7

That fixed the issue. Thanks so much!

8

It’s still showing as relay connection between the 2 servers.

9

I have to run but have you read the getting started guide?

Is local discovery enabled?
Are both devices windows machines?

10

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