Sync issue under mobile data

Support
1

Hi everybody,

I’ve been experiencing synchronization problems when my Samsung Galaxy Note 9 is under a 4G network. Everything works fine when connecting to a Wi-Fi network, instead. After several tests I found out that the issue is due to the browser used on the PC. No problem when using either Google Chrome or Mozilla Firefox, but the synchronization doesn’t work (or, let’s say, it works 1-2 times out of 10) when Microsoft Edge is set as the default browser. Has anyone else run into the same problem?

2

Synchronization is not dependant on the browser you use, so I am not sure how you came to that conclusion.

It’s best if you describe the symptoms of the problem, not the conclusions you drawn yourself, as we can’t really understand whats happening without the symptoms.

3

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