Folder path not found

I discovered this amazing project earlier this week. I am using is on Asustor NAS devices. Both sides can see each other, but every time I try to create a folder sync, it says FOLDER NOT FOUND.

I am setting the folder on both sides to /volume1/Private (which exist on both filesystems, but the error is always the same.

Any idea. I am sorry, I have spent two days already looking for an answer in this forum.

Thanks.

2024-07-17 16:28:24 Paused folder “Private” (d4tio-jfjpz) (sendonly) 2024-07-17 16:28:28 Failed to create folder root directory mkdir /volume1: permission denied 2024-07-17 16:28:28 Ready to synchronize “Private” (d4tio-jfjpz) (sendonly) 2024-07-17 16:28:28 Unpaused folder “Private” (d4tio-jfjpz) (sendonly) 2024-07-17 16:28:28 Failed initial scan of sendonly folder “Private” (d4tio-jfjpz) 2024-07-17 16:28:28 Error on folder “Private” (d4tio-jfjpz): folder path missing

Welcome @jcmachado !

There you have it. The user which you are using to run Syncthing does not have sufficient permission to the directory in question.

@martinleben I don’t think so, but I bet I can be wrong. Syncthing was installed as an app from the Asustore app portal. I don’t see any option in the configuration of the app that indicates what user the app is running as, but all this testing has been done as root.

The Syncthing app, and also likely for other Asustor NAS apps, are Docker containers. Which means Syncthing inside the container will be running as a very specific user (usually not root).

You’ll need to sort out the user permissions and storage paths between the Docker container and the NAS.

See:

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.