File stuck at "Out-of-Sync"

Hi

Currently we have the following setup:

Node A copies data of 4 folders (10tb) towards node B, but sometimes files get stuck at “out-of-sync”. Upon checking, the files are available on both locations’ filesystem. I will add pictures below

Is there a way to resolve this? I’ve tried deleting and recopying the file. Also tried rebooting both assets. Last time I fixed it by updating node A to the latest version, that seemed to “clear” the cache…

Thanks for the assist!

What operating systems? What filesystems? Are there any special characters in the filename? How have you got the Folders configured, particularly on the Ignore Patterns and Advanced tabs?

Hi, thanks for your reply

We use 2 containers running on Synology NAS each their own Btrfs filesystem. The latest file that failed had the following path: 3125-Site/sept003j.26o So I suppose no special characters since e.g. sept003k.26o and sept003i.26o get copied just fine. (same size)

Regarding Ignore patterns: none Advanced tabs: there are a lot of settings, any specific you want to see :slight_smile:

Thanks for the assist already!

Agreed; this isn’t a special characters issue.

Here’s a screenshot of the Advanced tab from one of my Folders:

Could you post screenshots please?

Please find the requested screenshot below:

Thx

Where is the Out of Sync message? On Node A, Node B, or both? Node A is set for Send Only, please show the Advanced tab for the same Folder on Node B as well.