Ok, thanks for the reply, let’s hope the problem is gone. All nodes are updated to 0.13.1. Secondly, I don’t use neither own discovery server nor relays.
If you did not change the default config (relay enabled) Syncthing will use the default relay pool provided by Syncthing / the community. So it is still possible, that they connect through relay, because direct connection isn’t possible.
Am I right that when relay is enabled all data is transferred from one device to another through provided relay server? Or is it just used to establish connection between devices?
If relay is enabled and the devices cannot connect directly to one another (see https://docs.syncthing.net/users/firewall.html) they will use the relay to connect and transfer data. Transferring through public relays is slow (normally capped at 100KiB/s). The data is encrypted, so that the relay cannot see the actual data.
If relays is disabled, they will just not be able to connect.