WARNING: Folder "QLXSERVER_www_djsuperstore" isn't making progress - check logs for possible root cause

Support
1

I’m getting this error and wondering 2 things

  1. where are the logs?

  2. why ~syncthing~ in the path. I’m running with console and this is what it shows

[BVFDS] 22:23:37 INFO: Puller: final: open \diskstation_01\Backups\QLXSERVER\www_djsuperstore\public\media_demos~syncthing~511691_13_Dusty Springfield Vs Whitnry Houston - Million Dollar Preacherman (Two Tracker) Son Of A Preacher Man Vs Million Dollar Bill (Frankie Knuckles Loop) - Rod Layman.mp3.tmp: The system cannot find the path specified. [BVFDS] 22:23:37 WARNING: Folder “QLXSERVER_www_djsuperstore” isn’t making progress - check logs for possible root cause. Pausing puller for 1m0s.

2

http://docs.syncthing.net/users/faq.html#where-do-syncthing-logs-go-to

We use the ~syncthing~ prefix for temporary files, they should not be synced. I believe this might be a bug, needs to be checked.

3

Perhaps its windows file path limit? As shown here

Post here says

I believe you can work around the filepath limit if you specify \?\C:\Path\To\My\Folder in the config.xml.

My path is a share on my NAS and I#m not sure what to change this to

<folder id="QLXSERVER_www_djsuperstore" path="\\diskstation_01\Backups\QLXSERVER\www_djsuperstore" ro="false" rescanIntervalS="10600" ignorePerms="false" autoNormalize="true">
4

This should be captured by https://github.com/syncthing/syncthing/pull/1590 and https://github.com/syncthing/syncthing/pull/1792. Network shares (thus paths starting with \\) already support long filenames.