# Unable to access syncthing, "Wrong credentials supplied"
**URL:** https://forum.syncthing.net/t/unable-to-access-syncthing-wrong-credentials-supplied/18641
**Category:** Support
**Created:** [July 1, 2022, 4:22am UTC](https://forum.syncthing.net/t/unable-to-access-syncthing-wrong-credentials-supplied/18641 "2022-07-01T04:22:58Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@GloryGlory](https://forum.syncthing.net/u/GloryGlory)
#### Post date: [July 1, 2022, 4:22am UTC](https://forum.syncthing.net/t/unable-to-access-syncthing-wrong-credentials-supplied/18641/1 "2022-07-01T04:22:58Z")
I keep getting an error “Wrong credentials supplied during API authorization” but I know 100% for a fact that I am entering the correct info. Any way to reset, change info. Just need a resolution.
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### Author:  [@acolomb](https://forum.syncthing.net/u/acolomb)
#### Post date: [July 1, 2022, 4:18pm UTC](https://forum.syncthing.net/t/unable-to-access-syncthing-wrong-credentials-supplied/18641/2 "2022-07-01T16:18:13Z")
If you’re certain the credentials are correct, then resetting won’t help and it might have a different reason.
But if there is a chance to solve it with a password reset, `syncthing generate` is your friend: [Syncthing — Syncthing documentation](https://docs.syncthing.net/users/syncthing.html#cmdoption-gui-password)
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### Author:  [@system](https://forum.syncthing.net/u/system)
#### Post date: [July 31, 2022, 4:18pm UTC](https://forum.syncthing.net/t/unable-to-access-syncthing-wrong-credentials-supplied/18641/3 "2022-07-31T16:18:42Z")
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