# Remote devices showing 'Disconnected'

**URL:** https://forum.syncthing.net/t/remote-devices-showing-disconnected/16971
**Category:** Support
**Created:** [June 18, 2021, 3:35am UTC](https://forum.syncthing.net/t/remote-devices-showing-disconnected/16971 "2021-06-18T03:35:07Z")
**Posts on this page:** 20
**Page:** 1

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### Author: ![techlyfe](https://forum.syncthing.net/letter_avatar_proxy/v4/letter/t/94ad74/32.png) [@techlyfe](https://forum.syncthing.net/u/techlyfe)
#### Post date: [June 18, 2021, 3:35am UTC](https://forum.syncthing.net/t/remote-devices-showing-disconnected/16971/1 "2021-06-18T03:35:07Z")

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I cannot get my remote devices to connect. I do get discovery failures but i am unsure what they mean.

 ![image](https://forum-uploads.syncthingcdn.net/original/2X/9/9da6e9c198df592fccd3e351756809277c273401.png)

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<div class="post-metadata">

### Author: ![acolomb](https://forum.syncthing.net/user_avatar/forum.syncthing.net/acolomb/32/11343_2.png) [@acolomb](https://forum.syncthing.net/u/acolomb)
#### Post date: [June 18, 2021, 4:32am UTC](https://forum.syncthing.net/t/remote-devices-showing-disconnected/16971/2 "2021-06-18T04:32:53Z")

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Looks like your internet connection isn’t working properly, as Syncthing cannot connect to any discovery servers. Do other web pages work? Do you have a firewall somewhere in between? At least the name resolution (DNS) seems to be working.

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### Author: ![techlyfe](https://forum.syncthing.net/letter_avatar_proxy/v4/letter/t/94ad74/32.png) [@techlyfe](https://forum.syncthing.net/u/techlyfe)
#### Post date: [June 19, 2021, 2:24am UTC](https://forum.syncthing.net/t/remote-devices-showing-disconnected/16971/3 "2021-06-19T02:24:09Z")

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Thanks for the response.

Everything else on my network works fine. I have recently swapped out my USG for an Edgerouter X, the issue could be related as syncthing was working prior on the USG. I confirmed port 22000 to be open and setup correctly. Is there any thing else that i need setup as far as the router goes for Syncthing to work?

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<div class="post-metadata">

### Author: ![bt90](https://forum.syncthing.net/user_avatar/forum.syncthing.net/bt90/32/18565_2.png) [@bt90](https://forum.syncthing.net/u/bt90)
#### Post date: [June 19, 2021, 7:52am UTC](https://forum.syncthing.net/t/remote-devices-showing-disconnected/16971/4 "2021-06-19T07:52:18Z")

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That’s the connection to global discovery servers which is failing. These are just regular HTTPS requests.

Could you check if the domains properly resolve and if you can ping the IPs?

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<div class="post-metadata">

### Author: ![techlyfe](https://forum.syncthing.net/letter_avatar_proxy/v4/letter/t/94ad74/32.png) [@techlyfe](https://forum.syncthing.net/u/techlyfe)
#### Post date: [June 19, 2021, 10:37pm UTC](https://forum.syncthing.net/t/remote-devices-showing-disconnected/16971/5 "2021-06-19T22:37:50Z")

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It is resolving and i can ping it. i’m out of options 😕

![image](https://forum-uploads.syncthingcdn.net/original/2X/6/6b0325d4866716a267b3a8f93edd04b6a5dbe43c.png)

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<div class="post-metadata">

### Author: ![Nummer378](https://forum.syncthing.net/user_avatar/forum.syncthing.net/nummer378/32/5958_2.png) [@Nummer378](https://forum.syncthing.net/u/Nummer378)
#### Post date: [June 19, 2021, 11:04pm UTC](https://forum.syncthing.net/t/remote-devices-showing-disconnected/16971/6 "2021-06-19T23:04:44Z")

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Are you using some kind of proxy?

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<div class="post-metadata">

### Author: ![techlyfe](https://forum.syncthing.net/letter_avatar_proxy/v4/letter/t/94ad74/32.png) [@techlyfe](https://forum.syncthing.net/u/techlyfe)
#### Post date: [June 19, 2021, 11:44pm UTC](https://forum.syncthing.net/t/remote-devices-showing-disconnected/16971/7 "2021-06-19T23:44:09Z")

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No, i have a really basic setup. Syncthing is running in a container on my UNRAID Box. I am thinking HTTPS traffic is not getting out.

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<div class="post-metadata">

### Author: ![AudriusButkevicius](https://forum.syncthing.net/user_avatar/forum.syncthing.net/audriusbutkevicius/32/277_2.png) [@AudriusButkevicius](https://forum.syncthing.net/u/AudriusButkevicius)
#### Post date: [June 19, 2021, 11:54pm UTC](https://forum.syncthing.net/t/remote-devices-showing-disconnected/16971/8 "2021-06-19T23:54:28Z")

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Are you running ping inside of the container?

I suspect even curl would not work inside of the container, because it probably has some weird network setup or firewall.

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<div class="post-metadata">

### Author: ![techlyfe](https://forum.syncthing.net/letter_avatar_proxy/v4/letter/t/94ad74/32.png) [@techlyfe](https://forum.syncthing.net/u/techlyfe)
#### Post date: [June 19, 2021, 11:56pm UTC](https://forum.syncthing.net/t/remote-devices-showing-disconnected/16971/9 "2021-06-19T23:56:12Z")

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i ran ping from the unraid CLI, not from within the container. when i run ping from within the container it does reply also.

![image](https://forum-uploads.syncthingcdn.net/original/2X/b/b59184f7dd7d25cd105b0a399e2530b270664fc3.png)

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<div class="post-metadata">

### Author: ![bt90](https://forum.syncthing.net/user_avatar/forum.syncthing.net/bt90/32/18565_2.png) [@bt90](https://forum.syncthing.net/u/bt90)
#### Post date: [June 20, 2021, 6:35am UTC](https://forum.syncthing.net/t/remote-devices-showing-disconnected/16971/10 "2021-06-20T06:35:37Z")

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Could you also test curl? Ping and working HTTPS are a few layers apart. Containers should always be treated as a separate host from a debugging perspective.

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<div class="post-metadata">

### Author: ![techlyfe](https://forum.syncthing.net/letter_avatar_proxy/v4/letter/t/94ad74/32.png) [@techlyfe](https://forum.syncthing.net/u/techlyfe)
#### Post date: [June 20, 2021, 9:04am UTC](https://forum.syncthing.net/t/remote-devices-showing-disconnected/16971/11 "2021-06-20T09:04:44Z")

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This is what is being returned.

![image](https://forum-uploads.syncthingcdn.net/original/2X/6/67ba4104f305edb82d991b71f0f8fb3d566ec10a.png)

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<div class="post-metadata">

### Author: ![AudriusButkevicius](https://forum.syncthing.net/user_avatar/forum.syncthing.net/audriusbutkevicius/32/277_2.png) [@AudriusButkevicius](https://forum.syncthing.net/u/AudriusButkevicius)
#### Post date: [June 20, 2021, 12:04pm UTC](https://forum.syncthing.net/t/remote-devices-showing-disconnected/16971/12 "2021-06-20T12:04:11Z")

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That doesn’t seem to be from within the container however.

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<div class="post-metadata">

### Author: ![techlyfe](https://forum.syncthing.net/letter_avatar_proxy/v4/letter/t/94ad74/32.png) [@techlyfe](https://forum.syncthing.net/u/techlyfe)
#### Post date: [June 20, 2021, 10:05pm UTC](https://forum.syncthing.net/t/remote-devices-showing-disconnected/16971/13 "2021-06-20T22:05:21Z")

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Sorry misread that, i get the same output no matter where i am on the server.

![image](https://forum-uploads.syncthingcdn.net/original/2X/5/5f8dcca68c8685361c427528ce9ff86ca6278599.png)

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<div class="post-metadata">

### Author: ![AudriusButkevicius](https://forum.syncthing.net/user_avatar/forum.syncthing.net/audriusbutkevicius/32/277_2.png) [@AudriusButkevicius](https://forum.syncthing.net/u/AudriusButkevicius)
#### Post date: [June 20, 2021, 10:21pm UTC](https://forum.syncthing.net/t/remote-devices-showing-disconnected/16971/14 "2021-06-20T22:21:52Z")

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And if you try with `curl -k`? DO you get sensible output?

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<div class="post-metadata">

### Author: ![techlyfe](https://forum.syncthing.net/letter_avatar_proxy/v4/letter/t/94ad74/32.png) [@techlyfe](https://forum.syncthing.net/u/techlyfe)
#### Post date: [June 21, 2021, 1:21am UTC](https://forum.syncthing.net/t/remote-devices-showing-disconnected/16971/15 "2021-06-21T01:21:15Z")

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i get this 😕

![image](https://forum-uploads.syncthingcdn.net/original/2X/d/de7be9b72b157c72dfa34ac8c4fdda7841e555c0.png)

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<div class="post-metadata">

### Author: ![techlyfe](https://forum.syncthing.net/letter_avatar_proxy/v4/letter/t/94ad74/32.png) [@techlyfe](https://forum.syncthing.net/u/techlyfe)
#### Post date: [June 21, 2021, 1:29am UTC](https://forum.syncthing.net/t/remote-devices-showing-disconnected/16971/16 "2021-06-21T01:29:49Z")

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I setup syncthing on a pi4 in the same environment to see if i could get it to connect and i am getting the same results, i am thinking the issue may lie at my router.

I’m running an edgerouterX, apart from port forwarding 22000, is there any other config options that would inhibit the connection to the global discovery address?

thanks, Scott

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<div class="post-metadata">

### Author: ![bt90](https://forum.syncthing.net/user_avatar/forum.syncthing.net/bt90/32/18565_2.png) [@bt90](https://forum.syncthing.net/u/bt90)
#### Post date: [June 21, 2021, 5:37am UTC](https://forum.syncthing.net/t/remote-devices-showing-disconnected/16971/17 "2021-06-21T05:37:11Z")

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This looks ok. Could you check if your edgerouter is doing some man-in-the-middle on the certificate?

```
openssl s_client -connect discovery-v4.syncthing.net:443
```

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<div class="post-metadata">

### Author: ![techlyfe](https://forum.syncthing.net/letter_avatar_proxy/v4/letter/t/94ad74/32.png) [@techlyfe](https://forum.syncthing.net/u/techlyfe)
#### Post date: [June 21, 2021, 6:09am UTC](https://forum.syncthing.net/t/remote-devices-showing-disconnected/16971/18 "2021-06-21T06:09:44Z")

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This was run from within the container.

 ![image](https://forum-uploads.syncthingcdn.net/original/2X/6/662b2614281eae26a83b3ddc135104e59994dc7a.png)

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<div class="post-metadata">

### Author: ![techlyfe](https://forum.syncthing.net/letter_avatar_proxy/v4/letter/t/94ad74/32.png) [@techlyfe](https://forum.syncthing.net/u/techlyfe)
#### Post date: [June 23, 2021, 5:59am UTC](https://forum.syncthing.net/t/remote-devices-showing-disconnected/16971/19 "2021-06-23T05:59:55Z")

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Is anyone able to help with this issue?

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<div class="post-metadata">

### Author: ![AudriusButkevicius](https://forum.syncthing.net/user_avatar/forum.syncthing.net/audriusbutkevicius/32/277_2.png) [@AudriusButkevicius](https://forum.syncthing.net/u/AudriusButkevicius)
#### Post date: [June 23, 2021, 6:47am UTC](https://forum.syncthing.net/t/remote-devices-showing-disconnected/16971/20 "2021-06-23T06:47:52Z")

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I not convinced it’s a syncthing issue. Seems like something weird is happening in your NAS container thing. Did you try running it outside of the xontainer?

[Next page](https://forum.syncthing.net/t/remote-devices-showing-disconnected/16971.md?page=2)
