# Folder access denied

**URL:** https://forum.syncthing.net/t/folder-access-denied/2740
**Category:** Support
**Created:** [May 15, 2015, 2:20pm UTC](https://forum.syncthing.net/t/folder-access-denied/2740 "2015-05-15T14:20:32Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![nsiti](https://forum.syncthing.net/letter_avatar_proxy/v4/letter/n/3ab097/32.png) [@nsiti](https://forum.syncthing.net/u/nsiti)
#### Post date: [May 15, 2015, 2:20pm UTC](https://forum.syncthing.net/t/folder-access-denied/2740/1 "2015-05-15T14:20:32Z")

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Syncthing’s getting Access Denied trying to access My Documents folder on Windows 7. It causes a crash of Synctrayzor. I posted both logs here:

> <https://github.com/canton7/SyncTrayzor/issues/89#issuecomment-102388110>

Any thoughts as to why My Documents might be inaccessible would be appreciated.

Thanks.

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### Author: ![canton7](https://forum.syncthing.net/user_avatar/forum.syncthing.net/canton7/32/9528_2.png) [@canton7](https://forum.syncthing.net/u/canton7)
#### Post date: [May 15, 2015, 2:37pm UTC](https://forum.syncthing.net/t/folder-access-denied/2740/2 "2015-05-15T14:37:23Z")

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Relevant line from Syncthing’s log:

`[CZRBW] 08:19:25 WARNING: Stopping folder "NES" - readlink \\?\c:\Users\NES\My Documents: Access is denied.`

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### Author: ![canton7](https://forum.syncthing.net/user_avatar/forum.syncthing.net/canton7/32/9528_2.png) [@canton7](https://forum.syncthing.net/u/canton7)
#### Post date: [May 15, 2015, 2:37pm UTC](https://forum.syncthing.net/t/folder-access-denied/2740/3 "2015-05-15T14:37:45Z")

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What user is Syncthing/SyncTrayzor running as?

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### Author: ![nsiti](https://forum.syncthing.net/letter_avatar_proxy/v4/letter/n/3ab097/32.png) [@nsiti](https://forum.syncthing.net/u/nsiti)
#### Post date: [May 15, 2015, 2:47pm UTC](https://forum.syncthing.net/t/folder-access-denied/2740/4 "2015-05-15T14:47:40Z")

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Syncthing is running as User 'NES’ Syncthing is also syncing another User’s files on the same PC.

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### Author: ![canton7](https://forum.syncthing.net/user_avatar/forum.syncthing.net/canton7/32/9528_2.png) [@canton7](https://forum.syncthing.net/u/canton7)
#### Post date: [May 15, 2015, 2:49pm UTC](https://forum.syncthing.net/t/folder-access-denied/2740/5 "2015-05-15T14:49:11Z")

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Be aware that ‘My Documents’ is some sort of weird link on Windows Vista and above, iirc. Try `C:\Users\NES\Documents`

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### Author: ![nsiti](https://forum.syncthing.net/letter_avatar_proxy/v4/letter/n/3ab097/32.png) [@nsiti](https://forum.syncthing.net/u/nsiti)
#### Post date: [May 15, 2015, 2:54pm UTC](https://forum.syncthing.net/t/folder-access-denied/2740/6 "2015-05-15T14:54:51Z")

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That’s probably the issue, I too recall that Windows is sensitive to the use of the folder My Documents. I’ll try your suggestion and revert with some feedback tonight. Thanks.

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### Author: ![system](https://forum-uploads.syncthingcdn.net/original/2X/0/0b50e0a202b22ae6a67190759e8c868805b8ed9f.png) [@system](https://forum.syncthing.net/u/system)
#### Post date: [May 12, 2017, 12:58pm UTC](https://forum.syncthing.net/t/folder-access-denied/2740/7 "2017-05-12T12:58:35Z")

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