Files stuck downloading (1.4.0; macOS)

Support
1

Hello:

Possibly I’m having an issue with large files too at the moment…

I’m running 1.4.0 on macOS; end of last week I joined a couple of colleagues to a shared folder, which they had older copies of already. Things have generally been syncing happily - but looking at the out-of-sync items, it’s been stuck like this for the last 10 minutes:

image
image888×484 56.1 KB

(That top item has been stuck for probably 30 minutes - then the second one joined it once a sufficiently large item came to the head of the queue.)

This is how my shared folder looks otherwise:

image

And this is how my log is currently looking:

2020-03-23 12:27:30 My ID: ZKUI3ZC-*******-*******-*******-*******-*******-*******-*******`
2020-03-23 12:27:31 Single thread SHA256 performance is 68 MB/s using minio/sha256-simd (63 MB/s using crypto/sha256).
2020-03-23 12:27:32 Hashing performance is 63.18 MB/s
2020-03-23 12:27:32 Overall send rate is unlimited, receive rate is unlimited
2020-03-23 12:27:32 Using discovery server https://discovery.syncthing.net/v2/?noannounce&id=LYXKCHX-VI3NYZR-ALCJBHF-WMZYSPK-QG6QJA3-MPFYMSO-U56GTUK-NA2MIAW
2020-03-23 12:27:32 Using discovery server https://discovery-v4.syncthing.net/v2/?nolookup&id=LYXKCHX-VI3NYZR-ALCJBHF-WMZYSPK-QG6QJA3-MPFYMSO-U56GTUK-NA2MIAW
2020-03-23 12:27:32 Using discovery server https://discovery-v6.syncthing.net/v2/?nolookup&id=LYXKCHX-VI3NYZR-ALCJBHF-WMZYSPK-QG6QJA3-MPFYMSO-U56GTUK-NA2MIAW
2020-03-23 12:27:32 TCP listener ([::]:22000) starting
2020-03-23 12:27:32 Relay listener (dynamic+https://relays.syncthing.net/endpoint) starting
2020-03-23 12:27:32 Stored folder metadata for "5nbxv-*****" is 795h30m7.671748s old; recalculating
2020-03-23 12:27:32 ...
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Happy to restart and gather full logs (let me know what logging/environment variables would be appropriate) if you think that’s worthwhile.

Thanks!

2

You should turn off trace options to start with as those obscure whatever else is happening. Doesn’t look like the OPs issue so you might be better of with a thread of your own anyway. And look on the other side, modern macOS blocks disk access to all kinds of directories with a pop up, might be you need to accept something on the sending side. (Or receiving.)

3

Sure thing - apologies for briefly hijacking the thread!

(And without hijacking any further than necessary: restarted Syncthing, and now I can see large files syncing again…)

4

Odd.

5

Indeed. Since restarting 2 hours ago, it’s been charging along like a trooper.

6

Haha… And then it stopped!

I think this might be due to pulling files off a peer which disconnects; even when it reconnects, the queue seems to be stopped - with seemingly nothing posted in the standard log.

Going to try and reproduce now with log capturing on.

7

Sorry sorry sorry…

I was just being impatient here - they’ve started running again now.

Apologies for the noise - I’ll go and self-isolate now.

8

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