File don't want to finish synchronizing

pierreonthenet · May 15, 2015, 10:55pm

Hi,

Sorry for my english.

I want to use Syncthing to make backups of my Smartphone (Android 4.2, lastest Syncthing app version) in my Mac (OS X 10.9.5).

All is good except the file “f1159466.mp4” that doesn’t want to finish synchronizing for a few days now. I have this error :

0:27:43: Folder "backup_tel_sd" isn't making progress - check logs for possible root cause. Pausing puller for 1m0s.

When I look at the logs, there is these lines very often :

[NCKKV] 00:03:42 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:03:42 WARNING: Folder "backup_tel_sd" isn't making progress - check logs for possible root cause. Pausing puller for 1m0s.

When I make an “ls -lA” in the folder where the file is (on my Mac), I can see that :

MyMac:movs me$ ls -lA
total 3477928
-rw-r--r--  1 me  access_bpf  396345826 16 mai 00:24 .syncthing.f1159466.mp4.tmp
-rw-rw-rw-  1 me  access_bpf   63801519  6 jan  2013 f0326023.mp4

The file is completely downloaded on my mac as it makes 396345826 but the file “.syncthing.f1159466.mp4.tmp” isn’t renamed “f1159466.mp4” and it appears that it’s “Out of Sync” in Syncthing interface.

Can you help me ?

Thanks

The logs :

[monitor] 00:02:07 INFO: Starting syncthing
[NCKKV] 00:02:08 INFO: syncthing v0.11.5 (go1.4.2 darwin-amd64 default) unknown-user@syncthing-builder 2015-05-15 08:46:47 UTC
[NCKKV] 00:02:08 INFO: My ID: XXX
[NCKKV] 00:02:08 INFO: Database block cache capacity 65536 KiB
[NCKKV] 00:02:08 INFO: Starting web GUI on http://127.0.0.1:8080/
[NCKKV] 00:02:10 INFO: Starting local discovery announcements
[NCKKV] 00:02:10 INFO: Starting global discovery announcements
[NCKKV] 00:02:10 OK: Ready to synchronize backup_tel_internalSD (read-write)
[NCKKV] 00:02:10 OK: Ready to synchronize backup_tel_sd (read-write)
[NCKKV] 00:02:10 OK: Ready to synchronize default (read-write)
[NCKKV] 00:02:10 INFO: Device XXX is "MyMac" at [dynamic]
[NCKKV] 00:02:10 INFO: Device YYY is "MyWiko" at [dynamic]
[NCKKV] 00:02:10 INFO: Starting usage reporting
[NCKKV] 00:02:10 INFO: Completed initial scan (rw) of folder default
[NCKKV] 00:02:10 INFO: Completed initial scan (rw) of folder backup_tel_internalSD
[NCKKV] 00:02:11 INFO: Completed initial scan (rw) of folder backup_tel_sd
[NCKKV] 00:02:13 INFO: New UPnP port mapping: external port 58938 to local port 22000.
[NCKKV] 00:02:41 INFO: Established secure connection to YYY at [zz80::5zz0:35zz:zz62:5847%en1]:51554-[zz80::273:8zzz:zz66:zz79%en1]:22000
[NCKKV] 00:02:42 INFO: Device YYY client is "syncthing v0.11.2"
[NCKKV] 00:02:42 INFO: Device YYY name is "MyWiko"
[NCKKV] 00:02:59 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:03:03 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:03:07 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:03:11 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:03:14 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:03:18 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:03:22 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:03:26 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:03:31 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:03:38 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:03:42 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:03:42 WARNING: Folder "backup_tel_sd" isn't making progress - check logs for possible root cause. Pausing puller for 1m0s.
[NCKKV] 00:04:46 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:04:49 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:04:52 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:04:56 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:05:00 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:05:04 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:05:08 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:05:11 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:05:15 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:05:19 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:05:22 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:05:22 WARNING: Folder "backup_tel_sd" isn't making progress - check logs for possible root cause. Pausing puller for 1m0s.
[NCKKV] 00:06:26 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:06:29 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:06:33 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:06:36 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:06:45 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:06:53 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:06:59 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:07:04 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:07:10 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:07:14 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:07:18 INFO: Puller (folder "backup_tel_sd", file "restored/movs/f1159466.mp4"): pull: no available source device
[NCKKV] 00:07:18 WARNING: Folder "backup_tel_sd" isn't making progress - check logs for possible root cause. Pausing puller for 1m0s.
...

AudriusButkevicius · May 16, 2015, 6:22am

This happens if the file is changing while being synced or the only device which has the ile disconnects.

pierreonthenet · May 16, 2015, 2:34pm

Thank you for your response.

Sadly, the problem appears when the 2 devices are online (none is disconnecting) and the file isn’t changed.

I also notice that the “Global State” (6488 items, ~21.4 GiB) and the “Local State” (6487 items, ~21.0 GiB) are increasing. For example, yesterday it was “6487 items, ~21.0 GiB” and “6486 items, ~20.6 GiB” and the “Out Of Sync” remains at “1 items, ~378 MiB”.

It’s pretty odd…

pierreonthenet · May 24, 2015, 6:37pm

I just have made a “touch” on that file on my smartphone and it seems to be OK, now… This is strange, but it’s OK now so…

P.S. : I use now ST 0.11.6

system · May 12, 2017, 12:58pm