# error while traversing : permission denied

**URL:** https://forum.syncthing.net/t/error-while-traversing-permission-denied/15708
**Category:** Support
**Created:** [October 7, 2020, 2:00pm UTC](https://forum.syncthing.net/t/error-while-traversing-permission-denied/15708 "2020-10-07T14:00:48Z")
**Posts on this page:** 1
**Showing post:** 6

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### Author: ![Moisie](https://forum.syncthing.net/letter_avatar_proxy/v4/letter/m/839c29/32.png) [@Moisie](https://forum.syncthing.net/u/Moisie)
#### Post date: [October 8, 2020, 3:40pm UTC](https://forum.syncthing.net/t/error-while-traversing-permission-denied/15708/6 "2020-10-08T15:40:10Z")

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Yes - there are two packages. The SynoCommunity one was around for quite a while before the official one was released (see [New package for Synology NAS](https://forum.syncthing.net/t/new-package-for-synology-nas/14396) ).

They both use different usernames for the Syncthing process - so if you’re using the new package, it won’t be expecting to use the `sc-syncthing` username.

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