# Error when starting Syncthing **URL:** https://forum.syncthing.net/t/error-when-starting-syncthing/22900 **Category:** Support **Created:** [October 1, 2024, 10:58am UTC](https://forum.syncthing.net/t/error-when-starting-syncthing/22900 "2024-10-01T10:58:46Z") **Posts on this page:** 1 **Showing post:** 2
### Author: ![Nummer378](https://forum.syncthing.net/user_avatar/forum.syncthing.net/nummer378/32/5958_2.png) [@Nummer378](https://forum.syncthing.net/u/Nummer378) #### Post date: [October 1, 2024, 11:37am UTC](https://forum.syncthing.net/t/error-when-starting-syncthing/22900/2 "2024-10-01T11:37:33Z")
> [@config file version (36) is newer than supported version (35)](https://forum.syncthing.net/t/config-file-version-36-is-newer-than-supported-version-35/18214/7): > > I am not so happy about the advise given here, even more so without any explanation of what’s happening. And I think it’s the least favorable way of resolving the issue here. My preference would 1.: Update Syncthing. There’s multiple options here: Running syncthing --upgrade, downloading the latest Syncthing binary ([Syncthing | Downloads](https://syncthing.net/downloads/#base-syncthing)) and replacing the existing one, maybe something in Synctrayzor?, … Copy the config and start Syncthing with allow-newer-config (or similar, didn’t check). Do… > [@Config file version (37) is newer than supported version (35).](https://forum.syncthing.net/t/config-file-version-37-is-newer-than-supported-version-35/20827): > > Hello, I am using microsoft X64 and downloaded SyncTrazor. I ran SyncTrazor and I receive an error that my file version is newer than supported version. I uninstall and reinstall with no luck Next, I open my command prompt [cd “C:\Program Files\SyncTrayzor”] and then type in the cmd prompt [Syncthing.exe -allow-newer-config] but this doesnt work The command prompt launched a browser based interface. It has messages stating “Automatic upgrade: open C:\Program Files\SyncTrayzor\syncthing9191919… > [@Failed to start syncthing: config file version (37) is newer than supported version (35).](https://forum.syncthing.net/t/failed-to-start-syncthing-config-file-version-37-is-newer-than-supported-version-35/20141): > > Hello! I’ve installed the SyncTryzor on my laptop, which runs with Windows 10. But when I open it, it appears a message which says: In the log, it is said: 09:57:30 WARNING: Failed to initialize config: config file version (37) is newer than supported version (35). If this is expected, use -allow-newer-config to override. What can I do in order to istall Synthing? I’ve already killed al synthing processes, and desinstalled and installed again, but it sti… > [@SyncTrayzor access problems (latest downloadable from the site)](https://forum.syncthing.net/t/synctrayzor-access-problems-latest-downloadable-from-the-site/21081): > > On a new computer yesterday I downloaded and installed SynkTrayzor (latest downloadable from the site) by taking it from the page [Syncthing | Downloads](https://syncthing.net/downloads/) From the same page I downloaded and installed the latest available version of Syncthing, v1.26.0. Curiously if I launch SyncTrayzor.exe, Syncthing doesn’t start and I get the pop-up: Syncthing failed to start. Please read the log to determine the cause. If you see the message “FATAL: Database could not be opened”, close all other open instance… > [@Synctrayzor: I can't get it to work](https://forum.syncthing.net/t/synctrayzor-i-cant-get-it-to-work/21100): > > Hi all . . . Syncthing always worked well. Then a 2/3 week stop to change PC, then I download Syncthing windows-amd64-v1.26.1, start it, the GUI appears, enter my login and password and Syncthing starts normally. Everything OK. I subsequently downloaded and installed SyncTrayzorSetup-x64.exe version as of 11/14/2023. When I start Synctrayzor from the icon that the installation process created on the desktop I get the warning “Syncthing has been terminated”. By clicking on the word “Start Sync… --- _[View the full topic](https://forum.syncthing.net/t/error-when-starting-syncthing/22900)._