Can't sync one file

Support
1

Hello. I have a minor problem with Syncthing. I’ve been using it for a while on my two Linux desktops at home without issue. Today, I set up a one-way share with my work PC which runs Windows 7. I set it to do a one way sync from the work box to my home PC so I can add it to my home backup. It’s all been fine (a couple of thousand Word documents and PDF files), apart from one file which Syncthing reports as failed. I have changed the file’s name, edited it and saved it again, and redone the sync on a new file. All versions of the changed file and the original are on my home PC though. This appears in the log at the end.

2019-09-23 15:27:57 Puller (folder , item “Notes W001691.doc”): pull: generic error

I’d love to get some advice on steps I could take to fix this.

2
  1. Which syncthing versions do you run on your devices?
  2. In case of failed items, in the GUI, you can click on “failed items” to get a list of error messages - what are those?
  3. Screenshots from both sides might be helpful.
3

This is interesting,you might want to enable more logging on the providing side to see where this comes from.

4

Thanks for your reply.

  1. v 1.22 Linux (64-bit) at home. v. 1.22 Windows (32-bit) at work.
  2. Only one failed item. Error message is in screenshot.
  3. Failed%20items
    Failed items.png1680×1050 139 KB
5

I will work out how to do that tomorrow and get back to you. :slight_smile:

6

Hi Can I upload a log here?

7

Sure, or a link to some pastebin that does not require clicking ads or logging in

8

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