I have inherited some new responsibilities due to some changes at work. Have not used synthing at all previously but we are having issues with sync and I need to fix ASAP.
Setup
We currently use syncthing to keep 6 large folders synchronised between two Synology NAS devices. Sync thing package is installed on both NAS devices and I am using a web browser to connect to the syncthing UI on each one (https://nasname:8384) to manage and configure.
Issue
Sync is not syncing file/folders between the NAS devices. When I logon to ST UI on each of the NAS all folders are marked as Unknown. If I restart the ST package on each of the NAS the sync works for a little while but then all folders go back to Unknown on both. I have tried to look at the logs via the UI but it is blank on both NAS devices. So I have no idea what is going on.
Can someone help…??
Is there a log file located somewhere on the NAS device(Linux OS) that I can view to try to start troubleshooting this issue, otherwise I am flying completely blind. Or is there a quick fix to the unknown folder issue, what causes the folders to marked as unknown.
One problem that is referenced above is a deadlock introduced in v1.2.0 (https://github.com/syncthing/syncthing/pull/5734) and fixed in v1.2.2-rc.2. If that’s the cause of your problem (first requirement for that is that you are on v1.2.0 or v1.2.1), you have these options:
Thanks @Moisie been quite patient with it(like a few days worth) once I restart Syncthing it will do a scan, replicate some files and then die. Everything goes back to unknown again. No logs available in GUI so cant see what is going on. Quite frustrating. few other comments below that I will work through and see do I get an joy. Will report back. Thank you for taking the time to reply, much appreciated.