# Support

**URL:** https://forum.syncthing.net/c/support/6.md?page=4

[Latest](https://forum.syncthing.net/latest.md) · [Categories](https://forum.syncthing.net/categories.md)

**Page:** 5

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## ["Out of Sync" and "access denied" issues after syncthing re-installation](https://forum.syncthing.net/t/out-of-sync-and-access-denied-issues-after-syncthing-re-installation/26828)

<div class="topic-metadata">

**Author:** [@JSM05](https://forum.syncthing.net/u/JSM05)\
**Replies:** 5\
**Last updated:** [June 20, 2026, 9:27pm UTC](https://forum.syncthing.net/t/out-of-sync-and-access-denied-issues-after-syncthing-re-installation/26828 "2026-06-20T21:27:40Z")

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Hello everyone, I have encountered a problem after I reinstalled syncthing version v2.1.0, Windows (64-bit Intel/AMD, without windows installer; Syncthing | Downloads ) on a laptop that is only connected to and androi…

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## [Discovery server security concerns](https://forum.syncthing.net/t/discovery-server-security-concerns/26835)

<div class="topic-metadata">

**Author:** [@MrBlackV](https://forum.syncthing.net/u/MrBlackV)\
**Replies:** 5\
**Last updated:** [June 19, 2026, 5:15am UTC](https://forum.syncthing.net/t/discovery-server-security-concerns/26835 "2026-06-19T05:15:53Z")

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Hi everyone! I’ve using Syncthing for a while at home and now I wanted to use within my work team to, well, sync things, but IT team got concerned about it, specially about the discovery servers and they asked me a few q…

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## [No access to synced files](https://forum.syncthing.net/t/no-access-to-synced-files/26831)

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**Author:** [@Tralien](https://forum.syncthing.net/u/Tralien)\
**Replies:** 5\
**Last updated:** [June 18, 2026, 1:05pm UTC](https://forum.syncthing.net/t/no-access-to-synced-files/26831 "2026-06-18T13:05:37Z")

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When I create a file or folder on one device, syncthing syncs it to my other device. on the other device the file owner is now the user that I run syncthing docker with, in my case “root”. but that´s not the problem, eve…

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## [Sync (download) Android camera folder pics to desktop, how to?](https://forum.syncthing.net/t/sync-download-android-camera-folder-pics-to-desktop-how-to/26809)

<div class="topic-metadata">

**Author:** [@SyncUser56](https://forum.syncthing.net/u/SyncUser56)\
**Replies:** 7\
**Last updated:** [June 18, 2026, 4:46am UTC](https://forum.syncthing.net/t/sync-download-android-camera-folder-pics-to-desktop-how-to/26809 "2026-06-18T04:46:37Z")

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I want to sync, \[download\] images taken with my android phone automatically to my desktop to a designated folder whenever I’m within the local WiFi range. But I can’t get it to work. My current overall set up with syn…

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## [Issue Report: Syncthing-Fork app terminates on its own](https://forum.syncthing.net/t/issue-report-syncthing-fork-app-terminates-on-its-own/26802)

<div class="topic-metadata">

**Author:** [@aloksharmaonline](https://forum.syncthing.net/u/aloksharmaonline)\
**Replies:** 3\
**Last updated:** [June 17, 2026, 1:14pm UTC](https://forum.syncthing.net/t/issue-report-syncthing-fork-app-terminates-on-its-own/26802 "2026-06-17T13:14:48Z")

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Problem Description: Syncthing-Fork does not maintain automated background persistence. The app only syncs when manually launched. When the persistent notification is enabled, the app functions correctly in the backgro…

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## [Two Syncthing instances on the same NAS using the same shared folder — supported or risky?](https://forum.syncthing.net/t/two-syncthing-instances-on-the-same-nas-using-the-same-shared-folder-supported-or-risky/26785)

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**Author:** [@Vadorequest](https://forum.syncthing.net/u/Vadorequest)\
**Replies:** 5\
**Last updated:** [June 17, 2026, 8:58am UTC](https://forum.syncthing.net/t/two-syncthing-instances-on-the-same-nas-using-the-same-shared-folder-supported-or-risky/26785 "2026-06-17T08:58:33Z")

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Hello, I have a NAS running two separate Syncthing instances: one for me and one for my partner. Each instance has its own configuration, device list, ports, and folders. This works well for our personal folders. We al…

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## [A basic question about the connected devices field.](https://forum.syncthing.net/t/a-basic-question-about-the-connected-devices-field/26820)

<div class="topic-metadata">

**Author:** [@wagner2029](https://forum.syncthing.net/u/wagner2029)\
**Replies:** 3\
**Last updated:** [June 15, 2026, 5:45pm UTC](https://forum.syncthing.net/t/a-basic-question-about-the-connected-devices-field/26820 "2026-06-15T17:45:04Z")

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I have a server with 15 users configured for synchronization. Each user only has the server configured on remote devices. To ensure the clients continue synchronizing even if the server goes down, do I need to add all of…

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## [Synology Syncthing 2.0 doesn't start](https://forum.syncthing.net/t/synology-syncthing-2-0-doesnt-start/26219)

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**Author:** [@nik684](https://forum.syncthing.net/u/nik684)\
**Replies:** 30\
**Last updated:** [June 15, 2026, 12:59pm UTC](https://forum.syncthing.net/t/synology-syncthing-2-0-doesnt-start/26219 "2026-06-15T12:59:47Z")

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Hello, support. I’m a long term user of Syncthing on my local Synology 216j NAS. In Feb I updated it to v2 without any issues. A couple of days ago I saw usual update button on the top (I don’t remember the version thou…

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## [Update to 2.1.1? - android devices disconnected](https://forum.syncthing.net/t/update-to-2-1-1-android-devices-disconnected/26814)

<div class="topic-metadata">

**Author:** [@chipbag](https://forum.syncthing.net/u/chipbag)\
**Replies:** 1\
**Last updated:** [June 14, 2026, 2:53am UTC](https://forum.syncthing.net/t/update-to-2-1-1-android-devices-disconnected/26814 "2026-06-14T02:53:11Z")

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After what appears to be a desktop update to 2.1.1, my android devices can no longer connect to the windows PC hosting syncthing. Both the windows device and android device can ping each other and there are no firewall …

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## [Failed initial scan (error="folder marker missing .....)](https://forum.syncthing.net/t/failed-initial-scan-error-folder-marker-missing/26818)

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**Author:** [@Franx](https://forum.syncthing.net/u/Franx)\
**Replies:** 2\
**Last updated:** [June 13, 2026, 8:19pm UTC](https://forum.syncthing.net/t/failed-initial-scan-error-folder-marker-missing/26818 "2026-06-13T20:19:08Z")

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Dear all, I’ve seen multiple messages about this problem, but I did not find the solution. I have some computers synced with Syncthing and all works fins (Mac, Windows, Linux). I now setup a headless raspberrypi with s…

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## [syncthing 2.x keeps reporting "can not create new thread" then exits and restarts on windows 10 32bit](https://forum.syncthing.net/t/syncthing-2-x-keeps-reporting-can-not-create-new-thread-then-exits-and-restarts-on-windows-10-32bit/26816)

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**Author:** [@sulisu](https://forum.syncthing.net/u/sulisu)\
**Replies:** 5\
**Last updated:** [June 13, 2026, 12:34pm UTC](https://forum.syncthing.net/t/syncthing-2-x-keeps-reporting-can-not-create-new-thread-then-exits-and-restarts-on-windows-10-32bit/26816 "2026-06-13T12:34:06Z")

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I run syncthing on a 32bit windows pad with 2G ram as a server, and there is a virtual machine on it which use about 500MB ram. 4 syncthing folders, Local State (Total) file: 27,093 folder: 10,958 size: ~37.5 GiB…

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## [Failure to Sync between Linux and Windows](https://forum.syncthing.net/t/failure-to-sync-between-linux-and-windows/26808)

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**Author:** [@rmantd](https://forum.syncthing.net/u/rmantd)\
**Replies:** 4\
**Last updated:** [June 13, 2026, 12:05pm UTC](https://forum.syncthing.net/t/failure-to-sync-between-linux-and-windows/26808 "2026-06-13T12:05:13Z")

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Hi there! So I have problem, I am trying to sync up a folder for a project that a colleague and I have going on and am unable to do so. I get this error every time I try to sync a folder - 2026-06-11 15:40:22:Failed t…

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## [Syncthing setup for all user (Syncthing as service on Windows)](https://forum.syncthing.net/t/syncthing-setup-for-all-user-syncthing-as-service-on-windows/26803)

<div class="topic-metadata">

**Author:** [@xhun-and-oz](https://forum.syncthing.net/u/xhun-and-oz)\
**Replies:** 9\
**Last updated:** [June 12, 2026, 1:47pm UTC](https://forum.syncthing.net/t/syncthing-setup-for-all-user-syncthing-as-service-on-windows/26803 "2026-06-12T13:47:48Z")

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Dear Forum users, I have tried to use the latest windows setup file, however there was no option to deploy it as service; and it does not have the special files needed for deploy it as service / or configure it. I had …

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## [Multi-user on the same PC](https://forum.syncthing.net/t/multi-user-on-the-same-pc/26798)

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**Author:** [@FreSch](https://forum.syncthing.net/u/FreSch)\
**Replies:** 6\
**Last updated:** [June 11, 2026, 6:13am UTC](https://forum.syncthing.net/t/multi-user-on-the-same-pc/26798 "2026-06-11T06:13:31Z")

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I’m running linux mint with syncthing. I have 2 users on the same PC, the reason being I want to keep work and play separate, with each situation requiring different folders to sync. What I thought so far was that as lo…

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## [Why do my syncs never end?](https://forum.syncthing.net/t/why-do-my-syncs-never-end/26801)

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**Author:** [@Protagonistics](https://forum.syncthing.net/u/Protagonistics)\
**Replies:** 3\
**Last updated:** [June 10, 2026, 4:00pm UTC](https://forum.syncthing.net/t/why-do-my-syncs-never-end/26801 "2026-06-10T16:00:47Z")

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I’m generally happy with Syncthing and the files I’m looking for are correctly syncing across multiple devices. But the syncing never ends on my secondary devices. When I look at what needs to be synced it’s a bunch …

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## [Transfer speed not shown](https://forum.syncthing.net/t/transfer-speed-not-shown/26799)

<div class="topic-metadata">

**Author:** [@grobalt](https://forum.syncthing.net/u/grobalt)\
**Replies:** 0\
**Last updated:** [June 9, 2026, 1:36pm UTC](https://forum.syncthing.net/t/transfer-speed-not-shown/26799 "2026-06-09T13:36:59Z")

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It is not new .. since many releases. always looking like this and same in the summary for the full syncthing status it has files to sync, it is sending data a lot, calculating the sum of transfered data but not…

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## [Syncthing-Fork v2 uses far too much battery over v1](https://forum.syncthing.net/t/syncthing-fork-v2-uses-far-too-much-battery-over-v1/25384)

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**Author:** [@melusine](https://forum.syncthing.net/u/melusine)\
**Replies:** 131\
**Last updated:** [June 8, 2026, 8:57am UTC](https://forum.syncthing.net/t/syncthing-fork-v2-uses-far-too-much-battery-over-v1/25384 "2026-06-08T08:57:09Z")

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Hi everyone, since I upgraded to syncthing v2 through Syncthing-Fork it uses loads of battery. It was getting marginally better with v2.0.10 over v2.0.9 but it still uses over 60 % (2.0.10 fix(syncthing): do not perform…

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## [Clients think remote device is out-of-sync but it isn't](https://forum.syncthing.net/t/clients-think-remote-device-is-out-of-sync-but-it-isnt/26767)

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**Author:** [@johannes](https://forum.syncthing.net/u/johannes)\
**Replies:** 3\
**Last updated:** [June 7, 2026, 8:42pm UTC](https://forum.syncthing.net/t/clients-think-remote-device-is-out-of-sync-but-it-isnt/26767 "2026-06-07T20:42:56Z")

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All four mentioned devices are on 2.1.0, a mixture of Windows and Linux machines. On Device A (receive-only), I had to start over with a new Syncthing database due to a mishap while trying to move the database to a diff…

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## [Нет соединения пишет.There is no connection writes.](https://forum.syncthing.net/t/there-is-no-connection-writes/26773)

<div class="topic-metadata">

**Author:** [@djo](https://forum.syncthing.net/u/djo)\
**Replies:** 4\
**Last updated:** [June 6, 2026, 6:59am UTC](https://forum.syncthing.net/t/there-is-no-connection-writes/26773 "2026-06-06T06:59:51Z")

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Здравствуйте с 22 мая перестало работать синхронизация между двумя компьютерами по сети. пишет нет соединения. или не подключено.или пишет ОСтановлен. что делать. Hello, since May 22, synchronization between two comput…

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## [Non ASCII characters prevent files from being synced](https://forum.syncthing.net/t/non-ascii-characters-prevent-files-from-being-synced/26783)

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**Author:** [@71933763089012](https://forum.syncthing.net/u/71933763089012)\
**Replies:** 5\
**Last updated:** [June 5, 2026, 1:54pm UTC](https://forum.syncthing.net/t/non-ascii-characters-prevent-files-from-being-synced/26783 "2026-06-05T13:54:39Z")

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I’m trying to create a backup of important files from my Windows PC to a Raspberry Pi running Linux using Syncthing. Some files fail to sync without any error message or other information. They simply remain listed under…

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## [UGREEN UGOS / Docker: Syncthing watcher “permission denied” while scan/sync works — root cause was host ACL blocking inotify](https://forum.syncthing.net/t/ugreen-ugos-docker-syncthing-watcher-permission-denied-while-scan-sync-works-root-cause-was-host-acl-blocking-inotify/26788)

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**Author:** [@Vadorequest](https://forum.syncthing.net/u/Vadorequest)\
**Replies:** 0\
**Last updated:** [June 5, 2026, 12:09pm UTC](https://forum.syncthing.net/t/ugreen-ugos-docker-syncthing-watcher-permission-denied-while-scan-sync-works-root-cause-was-host-acl-blocking-inotify/26788 "2026-06-05T12:09:02Z")

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Hi, Following up from my original thread here: (closed, can’t reply) I found the root cause on my setup: NAS: UGREEN DXP4800 Plus OS: UGOS Syncthing running in Docker Symptom: normal scan/sync worked, but filesyste…

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## [password reset not working](https://forum.syncthing.net/t/password-reset-not-working/26782)

<div class="topic-metadata">

**Author:** [@samoanchickpea](https://forum.syncthing.net/u/samoanchickpea)\
**Replies:** 1\
**Last updated:** [June 4, 2026, 7:21pm UTC](https://forum.syncthing.net/t/password-reset-not-working/26782 "2026-06-04T19:21:15Z")

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I forgot my password to the website that opens for the syncthing page, I tried everything thats listed including command bar promts and deleting lines from my config.xml file. I still am unable to access syncthing, I eve…

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## [Password folder does not sync](https://forum.syncthing.net/t/password-folder-does-not-sync/26780)

<div class="topic-metadata">

**Author:** [@ovni](https://forum.syncthing.net/u/ovni)\
**Replies:** 2\
**Last updated:** [June 4, 2026, 10:57am UTC](https://forum.syncthing.net/t/password-folder-does-not-sync/26780 "2026-06-04T10:57:21Z")

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Hello, everyone! Can someone help me with this? I’m having a problem syncing password-protected folders between devices. I’m using a Linux laptop, and an Android phone. When I try to sync a password folder, the Web UI…

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## [Failed Items preventing scan](https://forum.syncthing.net/t/failed-items-preventing-scan/26778)

<div class="topic-metadata">

**Author:** [@Patrick47586](https://forum.syncthing.net/u/Patrick47586)\
**Replies:** 6\
**Last updated:** [June 3, 2026, 6:45pm UTC](https://forum.syncthing.net/t/failed-items-preventing-scan/26778 "2026-06-03T18:45:21Z")

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New to all this, trying to set up Syncthing between two computers. Installed the software on both computers but one has 1 failed item. It is system volume information and it says access denied. The other computer has sca…

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## [Values of the syncthing\_model\_folder\_state metric](https://forum.syncthing.net/t/values-of-the-syncthing-model-folder-state-metric/26769)

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**Author:** [@AVGoodNight](https://forum.syncthing.net/u/AVGoodNight)\
**Replies:** 5\
**Last updated:** [June 2, 2026, 6:36am UTC](https://forum.syncthing.net/t/values-of-the-syncthing-model-folder-state-metric/26769 "2026-06-02T06:36:23Z")

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syncthing v2.1.0 “Hafnium Hornet” (go1.26.3 linux-amd64) debian@github.syncthing.net 2026-05-12 05:59:47 UTC \[noupgrade\] What possible values ​​does the metric syncthing\_model\_folder\_state take? It is always 0. I tried …

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## [Incorrect permissions on newly created folders when "ignore permissions" is set](https://forum.syncthing.net/t/incorrect-permissions-on-newly-created-folders-when-ignore-permissions-is-set/26768)

<div class="topic-metadata">

**Author:** [@tomjhou](https://forum.syncthing.net/u/tomjhou)\
**Replies:** 2\
**Last updated:** [June 1, 2026, 6:05pm UTC](https://forum.syncthing.net/t/incorrect-permissions-on-newly-created-folders-when-ignore-permissions-is-set/26768 "2026-06-01T18:05:20Z")

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I’m having a problem that occurs when sync’ing between two geographically separated UNRAID machines, both running Syncthing in Docker containers with PUID 99, PGID 100, UMASK 000. Both have “ignore permissions” set, sinc…

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## [Syncthing is crashing](https://forum.syncthing.net/t/syncthing-is-crashing/26726)

<div class="topic-metadata">

**Author:** [@Andruha](https://forum.syncthing.net/u/Andruha)\
**Replies:** 11\
**Last updated:** [May 31, 2026, 12:21pm UTC](https://forum.syncthing.net/t/syncthing-is-crashing/26726 "2026-05-31T12:21:52Z")

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Hi there! I have a problem with my Syncthing installation. It works on my old NAS with 1Gb RAM and weak 2core CPU. Linux 6.17.7-mvebu-tld-1 #1 SMP PREEMPT Tue Nov 4 16:19:08 PST 2025 armv7l GNU/Linux syncthing v2.1.0 …

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## [Syncthing a phone and a PC wirelessly tethered to the same phone](https://forum.syncthing.net/t/syncthing-a-phone-and-a-pc-wirelessly-tethered-to-the-same-phone/26761)

<div class="topic-metadata">

**Author:** [@asdf8dfafjk](https://forum.syncthing.net/u/asdf8dfafjk)\
**Replies:** 3\
**Last updated:** [May 30, 2026, 5:38am UTC](https://forum.syncthing.net/t/syncthing-a-phone-and-a-pc-wirelessly-tethered-to-the-same-phone/26761 "2026-05-30T05:38:33Z")

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I’m trying to sync my phone and a PC that I have wirelessly tethered to the same phone. My phone changes it’s IP address assignment for wireless tethering regularly. What address settings would allow me to make this a …

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## [Devices can't connect to each other](https://forum.syncthing.net/t/devices-cant-connect-to-each-other/26740)

<div class="topic-metadata">

**Author:** [@utmuk](https://forum.syncthing.net/u/utmuk)\
**Replies:** 2\
**Last updated:** [May 30, 2026, 4:19am UTC](https://forum.syncthing.net/t/devices-cant-connect-to-each-other/26740 "2026-05-30T04:19:51Z")

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There is an untrusted PC in the internet behind NAT, but port 22000 is forwarded. I try to telnet to \[IP\]:22000 of the internet address. It can’t connect. Then I start Syncthing on that PC and try telnet again and it con…

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## [How safe is the encrypted zip exported by the Android app?](https://forum.syncthing.net/t/how-safe-is-the-encrypted-zip-exported-by-the-android-app/26738)

<div class="topic-metadata">

**Author:** [@harpia](https://forum.syncthing.net/u/harpia)\
**Replies:** 5\
**Last updated:** [May 29, 2026, 2:49pm UTC](https://forum.syncthing.net/t/how-safe-is-the-encrypted-zip-exported-by-the-android-app/26738 "2026-05-29T14:49:31Z")

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What’s the encryption method used for the password-protected zip file exported by the app? I’ve read that the older methods are pretty weak (links below), but they’re often the only encryption method available. This is …

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